What Y ou W ill B e R esponsible F or

  • Being a single point of contact (Consultant and Implementation SME ) for a c lient
  • Assistance with management of client’s technical and functional support issues
  • C oordination with Charles River’s support and product management teams
  • Monitoring and assisting with the issue escalation process
  • Guidance to client(s) on best practice usage of Charles River IMS
  • Informal training of client personnel in Charles River IMS
  • Interpret ation of workflow analysis documents ( BRDs ) and conversion of these documents into specifications for C harles River IMS configuration to ensure b est p ractice delivery
  • O ngoing communication and assessment of project status to the client and Charles River p roject m anager (in larger projects)
  • Communica tion of pertinent information on upgrades and major releases to client(s)
  • Manag ement of training and consulting resource requests
  • Project management of small er -sized implementation project(s) for client(s)
  • Proactive leadership in a client’s utilization of Charles River’s products and services
  • Maintain ing general awareness of industry changes/trends
  • Day-to-day delivery of Charles River IMS implementation project (s)
  • The role involves 50% presence on client’s site in Frankfurt and occasional travel .

What W e V alue

  • Extensive (min. 3-5 years) experience in a similar role implementing or maintaining financial systems
  • Front and/or Middle Office experience (order management, dealing with f und m anagers / t raders)
  • E xperience with Charles River IMS or an e quivalent system / platform (competitor)
  • Good i nvestment m anagement and market instrument knowledge in Front and/or Middle Office , e.g. f ixed i ncome/derivatives, OTC, e quity, c ompliance, IBOR, performance / attribution , post-trade & settlement, e x- a nte / e x- p ost r isk , and data interfaces
A specific previous area of focus e.g. in PMS, OEMS, r isk system , compliance, IBOR or SWIFT is desirable .

    Education & Preferred Qualifications

    • F luency in English and German
    • Fluency in other l anguage (s) is of advantage
    • University degree should ideally be in Finance or Technology , or similar .

    Additional R equirements

    • S uperior client facing & communication skills
    • Structured work style, can work both independent ly & in a team
    • T echnical knowledge , e.g. SQL or VBA
    • Experience dealing with users or clients from either a technical or business area
    • Solid grip on making presentations covering business, technical aspects or sales
    • Experience in managing smaller projects
    • Solid understanding of software / SaaS delivery life-cycle , and management of issues .

    About State Street

    What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.

    Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential.

    Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

    State Street is an equal opportunity and affirmative action employer.

    Company: Charles River Development

    Discover more at www.StateStreet.com/careers

    About State Street

    Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

    We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

    As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

    Discover more information on jobs at StateStreet.com/careers

    Read our CEO Statement

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